If you have a PlayStation Plus subscription, navigate to and download a backup of your Naruto Storm 4 data to your system storage. For manual backups, use a USB drive: Settings → Application Saved Data Management → Saved Data on USB Storage Device to copy your saves directly. A full reinstallation of the game can also resolve this issue.
If you recently changed Steam accounts, formatted your PC, or downloaded a save file from the internet, the game will reject the save because the internal Steam ID embedded in the data does not match your current profile.
Launch the game offline.
, enable hidden items in File Explorer (View → Hidden items). If you have a PlayStation Plus subscription, navigate
Open the remote folder. Inside, you will find your save file, usually named STORM4.S .
Inside the userdata folder, you will see one or more folders named with a long string of numbers (this is your unique Steam User ID). Click into your user ID folder.
New DLC (like the Road to Boruto update) can sometimes make old save files appear incompatible or invisible. If you recently changed Steam accounts, formatted your
is often a control mapping issue rather than actual data loss. On PC, the game defaults to controller prompts, leading many to believe they are stuck. Most players encounter this message at the title screen.
: Beta or stable update cycles frequently desynchronize localized downloadable content licenses (such as the Road to Boruto expansion), causing the game to panic and fail to read existing save data.
If you have truly lost progress, use these platform-specific recovery steps: Can't create save data? :: NARUTO SHIPPUDEN Open the remote folder
Download the latest save files listed (usually named STORM4.S or similar).
Identify your current User ID. Go to the userdata folder again. Look at the folder modified today . That is your new ID.
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