If your Chromeleon server starts but only in 'Evaluation Mode':
Thermo Fisher metaphorically calls your license a “box.” Inside this box are tokens (e.g., 5 client tokens, 3 instrument tokens). Activation is the process of unlocking that box and assigning tokens to your specific network hardware.
| Issue | Likely fix | |--------|-------------| | “Invalid license key” | Re-check for typos; ensure no leading/trailing spaces. | | “Activation limit reached” | Deactivate on old PC first (License Manager → Deactivate). | | “FlexNet error -15,10” | Network license: server not reachable. Check firewall port 27000-27009. | | “Missing administrator rights” | Right-click Chromeleon → Run as administrator. | | “Time-limited license expired” | Request a new trial license from Thermo support. |
Chromeleon is a popular chromatography data system used in laboratories to manage and analyze data from various chromatography instruments. To use Chromeleon, users need to activate their license, which can be a bit tricky if you're not familiar with the process. In this article, we'll walk you through the Chromeleon license activation process, troubleshooting common issues, and provide tips and best practices to ensure a smooth activation experience.
Activating Thermo Scientific™ Chromeleon™ CDS (version 7.3 and later) involves using the Administration Console to activate licenses directly, often requiring internet connectivity. For versions 7.2 and older, a physical USB dongle is required, with license files installed during the setup process. For detailed activation steps, refer to the Thermo Fisher Scientific documentation .
License manual activation - Chromeleon 7.3.2 Installation Guide
: The first step is to obtain a license file from the software vendor or an authorized distributor. This file is usually provided via email or downloaded from a website.
If you encounter issues during license activation, try the following: